Frequently Asked Questions
Everything you need to know about buying from CarPlatform.
Yes! We offer home delivery across the UK. Many of our customers are based hours away and we deliver straight to your door — often for free. Just ask when you enquire.
Absolutely. We accept most makes and models for part exchange. We'll give you a fair, honest valuation and take it off the price of your new car. Get a free valuation here →
Yes, we offer finance options on all our vehicles. Subject to status and affordability checks. We work with multiple lenders to find the best deal for you. Use the finance calculator on any car page to estimate your monthly payments.
Yes! We buy cars for cash — any make, model, or condition. Get a free, no-obligation valuation and same-day payment. Get your cash offer →
Warranty cover varies by vehicle. Check the individual listing and ask us to confirm the cover and any extension options before you buy.
Yes. Every vehicle undergoes a full health check before it goes on sale. If anything needs doing, it gets done before you collect. We don't sell cars with known issues.
Of course! Test drives are available on all our vehicles, 7 days a week. Book your test drive here →
We're at Amy House, Askew Road West, Gateshead, Tyne and Wear, NE8 2PD. Open 7 days a week. Get directions →
Sunday: 10:30 – 16:30
Monday – Friday: 09:00 – 18:30
Saturday: 09:00 – 17:00
Yes! We have a fully approved workshop on-site offering MOTs, servicing, mechanical work, timing chains/belts, wet belts, brakes, and window tinting.
No. Zero admin fees, ever. The price you see is the price you pay.
Yes — we offer live video viewings. We'll walk you around the car on FaceTime or WhatsApp video so you can see every detail before making a decision.
You can reach us on:
📱 0191 691 2525
📞 0191 691 2525
💬 WhatsApp
Or visit us in person — no appointment needed.